Evos

Six steps to a live AI operator.

From discovery to optimization, in twenty-four hours.

01Discovery

Evos learns how your operations actually work.

A structured conversation with your ops team maps processes, pain points, and the systems you use today. You connect tools, share docs, and talk to Evos directly.

Background
Evos

Evos Discovery Operator

Session 1 • Acme Logistics

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Session Resources

Resources will appear here as Evos requests access

02Design

Evos designs the AI operators tailored to your team.

Evos analyses your operations and identifies the highest-impact use cases — finding the gaps your team cannot see. Designed for your organisation, team, and domain. You review the findings and pick what matters most.

Background

Shipment Exception

Real-Time Exception Detection & Resolution

Annual Impact Assessment

Finding problems 18 hours late

40% of ops time hunting for exceptions AI could detect in minutes

DETECTION GAP

HIDDEN COSTS OF DELAYED DETECTION

$0K

Demurrage Loss

10+ containers monthly incur charges from late detection

$0K

Customs Penalties

8% document discrepancy rate causing holds and fines

$0K

Labor Cost

40% of ops time on manual portal monitoring

03Strategy

Together, we map the deployment strategy for your team.

What goes live first, what stays with humans, what comes next. A clear, sequenced plan with checkpoints, owners, and outcomes — agreed before any operator goes near production.

Deployment Strategy

3 phases · 8 operators · 12 weeks to full coverage

Phase 1Quick wins
Live in 2 weeks

Shipment Exception

US carriers · all customers

Approved

Demurrage Alert

Port of LA · top 50 accounts

Approved

Customs Hold Triage

CBP filings · auto-priority

Approved
Phase 2Scale
Live in 6 weeks

Multi-leg Route Optimizer

Asia-Pacific lanes

In review

Vendor Contract Analyzer

Carrier rate cards · Q2

In review

Customer Status Reporter

Auto-drafted comms

Approved
Phase 3Strategic
Live in 12 weeks

Predictive Capacity Planner

Network-wide · 90-day

Backlog

P&L Variance Detector

Lane-level margin analysis

Backlog
Reviewed with David, Sarah, Mike · 23 Jan
04Build

Evos builds each operator on your live systems.

Rules, escalations, system access, monitoring. Each operator is configured against your stack and tested against the real workflows it will run — never against synthetic data.

Shipment Exception Operator

Assembling on production stack

Building
0 / 4 modules0%

Rules

12 active rules

Escalations

4 escalation paths configured

Queued

Integrations

Samsara · Tableau · CBP

Queued

Observability

Tracing · audit log · live

Queued

Test runs

Live

Real workflows · production data

Awaiting first test...

05Deployment

Live on your systems. Working while you are not.

Your AI operators monitor, resolve, and escalate around the clock — an autonomous addition to your team. You review what matters. Everything else is already handled.

Background

Shipment Exception

Acme Logistics LLC

Good morning, Sarah.

Since yesterday, I've monitored 156 shipments across your US operations. 142 were handled automatically within my approval thresholds, 8 are currently in progress with carriers, and 2 need your input.

Needs Your Decision

2

Document Amendment: Container MSCU7234521

95% confident

Container held at customs for 48 hours due to HS code discrepancy. VIP customer Midwest Manufacturing awaiting delivery.

My assessment: Amendment would clear hold and prevent $2,400 in additional demurrage. Amendment fee: $120.

Contract Rate - Hapag-Lloyd LA-Chicago

88% confident
$84,000 (30 TEU commitment)

Hapag-Lloyd offered contract rate lock for Q1 2026 on high-volume trade lane

My assessment: Rate is favorable. Contract rate $2,800/TEU vs current spot $3,200/TEU. This carrier has 94% schedule reliability.

In Progress

3

Customs clearance MSCU7234521

US Customs

~2 hours

Carrier rate negotiation

MSC

~4 hours

Document verification

Port of Long Beach

~30 min

Scheduled Today

10:00 AM

Weekly carrier review

2:00 PM

Demurrage report generation

4:30 PM

Customer ETA updates

06Optimization

Continuous tuning as your operations evolve.

Every operator improves with use. We retune the playbooks, expand the scope, and flag patterns your team should know about — quietly compounding the gains every quarter.

Optimization Brief

Shipment Exception Operator · Q1 → Q2 2026

Detection

1.4 hrs

-0%

Auto-resolved

94%

+0%

Demurrage

$4.2K

-0%

NPS

64

+0%

Patterns detected

last 30 days
PATTERNNEW

Supplier QXL documents clear customs 2.4h faster on Tuesdays

Across the last 90 days the pattern holds at p < 0.01. Likely tied to QXL’s manual processing schedule.

Pre-clear on Mondays · est. saving $8K/mo
OPPORTUNITYNEW

Auto-approve threshold can lift from 88% to 95%

Manual reviews of low-risk shipments were approved 99.2% of the time across Q1. Confidence high.

Reduces 4.2 hrs/week of operator review time
FLAG Reviewed

Maersk Asia-Pacific vessel delays trending up

Vessel delay rate moved from 4% to 11% over six weeks. Pattern suggests structural change.

Notify customer success · rebalance bookings

The operations workforce you don’t have to hire.